Meet our ‘Crew’

Vancouver Office

Hannah Poaros

Marketing & Travel Support Coordinator

Hannah, originally from the UK, has been travelling ever since she graduated from University in 2013.  Over the last few years, Hannah has l …View Full Profile

Tara Rafferty

Marketing & Travel Support Coordinator

Tara got her first real taste of travel when she moved to Japan for work after completing university. While there she fell in love with the …View Full Profile

Soori Sooriyakumaran

Corporate Travel & Sri Lanka

Soori originates from Sri Lanka and is a very hard working professional. He tries every possible connection and charter company to ensure th …View Full Profile

Hans Steen

Corporate Travel & Leisure Travel

Hans made his first long overseas journey at a young age through the Suez Canal to Rotterdam from Indonesia via Singapore, Penang, Colombo a …View Full Profile

Al Glickman

Travel Consultant

Born in UK, Al has travelled extensively throughout the world. He has visited 53 countries on 6 continents and has participated in several c …View Full Profile

Judy Fawcett


Judy is our group and concierge leader. In her spare time she can be found enjoying arts and culture events, organising textile workshops, r …View Full Profile

Val Liddle

Val Liddle

Travel Specialist

Val Liddle is a local speaker on seniors travel with over 26 years of experience in the travel industry. For many years Val owned her own tr …View Full Profile

Luisa Antognetti

Italy Specialist

Parla Italiano? Luisa has been providing exceptional service to a very sophisticated clientele since 1967. Luisa enjoys a very loyal, primar …View Full Profile

Rhonda Therrien

Club Med

Rhonda’s first experience in the travel industry was on the wholesale side with Canadian Holidays and Transat Vacations. She brings a …View Full Profile

Lucas Sripathy

Leisure Travel & Corporate Travel

Lucas started his travel career after completing Travel Consultant and IATA courses at the Travel & Tourism College in Aarau Switzerland …View Full Profile

Lesli Heron


Lesli got her first taste of the world outside Edmonton when she was 16 and as a family moved to England for a year. To quote Lesli “t …View Full Profile

Lynn Clements


Since arriving in Canada from South Africa, Lynn has been associated closely with both the Travel and Insurance industries. Her career backg …View Full Profile

Deborah Charles

Specialist in River & Ocean Cruising

Deborah has been in the travel industry for 25 years as a vacation and cruise specialist, and over those years, she has had the pleasure of …View Full Profile

Barbara Broadbent

Crusing & River Cruising

Barbara has literally travelled to every corner of the planet. Barbara initially started up her own agency in 1977 (Banner Travel). Barbara …View Full Profile

Wendy Fougner

Managing Director & Owner

Wendy Fougner has been in the travel industry since she was 16 years old, when her father purchased Lloyds Travel and Cruises Ltd. She gradu …View Full Profile

Bruce Fougner


Bruce provides all the sales and marketing skills for the company and leads the Corporate Incentive Travel team. Bruce is an active fundrais …View Full Profile

Ocean Park (White Rock)

Nicole Miller

Nicole Miller

Destination Wedding Specialist

Nicole Miller has a passion for weddings. With her attention to detail, creativity, experience and knowledge, Nicole will assist you in brin …View Full Profile

Chris Dixon

Travel Consultant

Chris is an experienced and dedicated travel expert. For over 20 years she served clients at her own agency, Ports of Call Travel, before be …View Full Profile

Thomas Harris

Group Sales & Incentives

Tom has been in the travel industry since 1980. After finishing university in Washington, he was recruited by Canadian Airlines. Some of his …View Full Profile

Julie Gillis

Corporate Travel & Team Travel

Greetings! Grus! Ciao! Tag! Salut! I used to work as a travel agent in England, and have travelled extensively throughout Europe. My most re …View Full Profile

Graeme Farquharson

Sr. Consultant

Graeme is a jack-of-all-trades when it comes to travel. He started his career looking after travel for people with disabilities, but now he …View Full Profile

Scott Allen

Travel Consultant

Scott loves the travel industry because he enjoys working with happy clients as they set up a great trip. He has been all over Europe, China …View Full Profile

Joanne Cottrell

Travel Consultant

Joanne has had a passion for travel for as long as she can remember. Educated in marine biology, much of her travel has focused mainly on be …View Full Profile

Renata Nowak

Arctic & Antarctic; Polish Spa

Renata is one of our super agents. Originating from Eastern Europe she knows her way around Europe. Renata is the past owner of Kennedy Trav …View Full Profile

Christine Johnson

Travel Consultant

A member of one of White Rock/Ocean Park’s founding families, Christie brings with her a deep connection and understanding of the community. …View Full Profile

Joanne Gallagher

Joanne Gallagher

Travel Consultant

Joanne has over 20 years of experience in the travel industry. During her career she has worked in business, hospitality, government and tou …View Full Profile

Kelly Young

Cruise and Vacation Specialist

Kelly is an experienced Travel Consultant who has worked in the travel industry for over 30 years specializing in cruises, coach tours, exot …View Full Profile

Bob Young

Senior Cruise and Travel Specialist

Bob has been working with clients’ travel arrangements for over 25 years, and specializes in ocean cruises, river cruises, multi-gener …View Full Profile

Gail Davids

Cruise and Vacation Specialist

Gail started in the travel industry during Expo 86 where she was responsible for greeting inbound Grayline clients and getting them onto the …View Full Profile


“We are back safely now and want to express our appreciation for your guidance and experience in making this such a successful journey. Thank you for helping us plan such a wonderful trip.”
-Yosef, Avi, Rahel and Shevi
We’d just like to thank Al Glickman for helping to make our’s a wonderful holiday this summer. Even though we’d chosen an unusual trip with lots of elements Al was great at finding places for us ...
-Peter Barnsdale
“Thank you for booking us and guiding us through our preparations for the trip.  We enjoyed the Insight Tour very much, but especially for the variety of experiences we encountered from beginning to end.”
-Bock Yip
“…we would just like to express our heartfelt thanks to you for the wonderful evening of great camaraderie, good food & drink, and fabulous entertainment. We enjoyed it to the utmost! You’re the tops!”
-Hilde & Arthur
I feel like just repeating that any trip with Judy is worth taking. She’s the best and her trips are the best. Thanks again for a fantastic time.
-Victoria H
“We had a great time in France. The apartment we rented was great and we really enjoyed the Ama river cruise.
– Marcia
“We had a wonderful time in China and Hong Kong. I would definitely recommend you to organize the China trip to anyone else.  Thank you for your recommendation.”
-Danny Yu
Deborah, Thank you so very much for taking the time to meet with us today. You were so prepared, so informed and so passionate, you secured our excitement in this significant travel investment we have made. ...
-Lynn D
Gail, we have been looking for an agent and your cooperation and pleasant, helpful correspondence with us has put you at the top of the list. I will contact you if we are cruise shopping or ...
-Diane O
Joan and I just want to let you know how much we enjoy dealing with Deborah Charles. We made the switch to Lloyds Travel on an exclusive basis two years ago after many years at Cruise ...
James and Joan
“We all immensely enjoyed our Insight tour of Spain.  The tour director was really great.  She made sure everyone on the tour had a good time and really took care of our needs.”
-Danny Yu
Barb, please pass this note on to your boss, unless you are the boss, and let her/him know you are the best Travel Agent in the Country, and likely in the world. We had an amazing ...
-Rob McPhee


❤️ "There's only one happiness in this life, to love and be loved!" #georgesand #quotes #HappyValentinesDay ! #LloydsTravelCelebrations

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